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Old 11-16-2017, 10:43 PM
Den0202 Den0202 is offline A lot of "?????" at the tool panel. Windows 7 32bit A lot of "?????" at the tool panel. Office 2003
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A lot of "?????" at the tool panel.
 
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Default A lot of "?????" at the tool panel.

Hi,


I have some problems with MS Word, I don't know what to do. My friend gave me this laptop, I tried everything what I know, but it's doesn't help. I attached the screenshot, so you can see what I am talking about.






P.S. I don't know maybe my thread is offtop, so sorry.
My English is not perfect and maybe there is some mistakes above, so sorry.
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File Type: png ??????????.png (123.9 KB, 17 views)
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  #2  
Old 11-19-2017, 12:22 AM
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gmayor gmayor is offline A lot of "?????" at the tool panel. Windows 10 A lot of "?????" at the tool panel. Office 2016
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This looks like an old version of Word - perhaps 2003 - which has an additional toolbar, probably added by an Add-in.

Check the Word startup folder - If you have not changed the preferred startup folder it can be located (in English language versions of Windows) by typing
%appdata%\Microsoft\Word\Startup
in the Windows File Explorer Address bar and pressing Enter.

and see what is being added when you start Word.
I would also suggest renaming the normal template - see
http://www.gmayor.com/what_to_do_when_word_crashes.htm then http://wordmvp.com/FAQs/AppErrors/ProblemsStartingWord.htm
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Old 11-19-2017, 02:38 PM
Charles Kenyon Charles Kenyon is offline A lot of "?????" at the tool panel. Windows 10 A lot of "?????" at the tool panel. Office 2013
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The colors and icons look like 2003.
The menus should be there as well.
Follow Graham's instructions.

The following macro might help:
Code:
Sub MenuBarShow()
    Application.CommandBars("Menu Bar").Visible = True
End Sub
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