My wife received through her ' group at work' a word document that is a web styled letter page that is blue in color for the heading and the questions where you type in your responses onto this form.. the typed in responses are black in color . .looks great o nthe screen but you can't print it out ., only the blue type will print ..




the property's says it is word 2007 .. and this is NOT a pdf form but word.

now we could take a screen grab and have it as a jpg but this doesn't work either as the screen grab only captures what you see on the screen about 75% you have to scroll to see the bottom part..

how? or what are we looking at here .. to print out?

Without actually seeing the document in question, no-one here could definitively answer your question; all anyone could do is make guesses. If you attach the actual document to a post (which you can do via the paperclip symbol on the Advanced screen), someone could take a look at it for you.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

I 'm afraid to report that everything is fine .. It took me ten minutes of sleuthing to figure out the problem ....

It appears the document had colored type and the typed in answers were in black ..

First I highlighted and copied all the text to another blank word .doc ..

same issue only the color lines printed ..

then I copied only the black text and pasted to a 'text' document .. page printed out blank .. !! at first glance I figured the text on both docs were highly encrypted.. Then I decided to look at my HP printer said It had 30 % black ink and 85% color .. plus the low level inklite was not on ..
Then I cleaned the heads same issue then I aligned and cleaned heads same issue

Then i pulled the HP61 black cartridge and installed new pone out of package ..

Voila !! it works .. so bottom line turns out the black was not printing only the color and wouldn't you know it the word doc was colored questions black typed answers .

Sheesh ... My wife says I should have joined in the FBI ..

sorry to post that question .. but it is just one example of what can go wrong witll go wrong .. Murphy's Law and all that !

Thanks
Terry