I want to remove the Grey Background someone can help.

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Does this print?

I suspect it indicates a field but there is no way for me to tell from a screen shot of a small part of a page.

Another possibility is that shading has been applied to text. As Charles wrote, it's difficult to tell from a screen shot.

Are you allowed to post an attachment in Word format? You get access to that option if you click the Go Advanced button at the bottom of a reply form.

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Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional