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Old 03-18-2014, 07:23 PM
Forensics1 Forensics1 is offline Desktop word doc 2002 shortcuts not working right; will open word but not doc Windows 7 64bit Desktop word doc 2002 shortcuts not working right; will open word but not doc Office 2007
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Desktop word doc 2002 shortcuts not working right; will open word but not doc
 
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Default Desktop word doc 2002 shortcuts not working right; will open word but not doc

My 95 year old father in law is still very sharp and uses word 2002 almost every day. He prefers an Arial 14 font so I created a document in that font and placed a shortcut to the document on the desktop. Once upon a time double clicking on the shortcut would open it in word and off he went. Now when he clicks on the shortcut word opens just fine but no document opens with it. The "working" area of the screen is gray and he must go through the procedure of opening a saved document and then proceeding.

I have set up new shortcuts to test several documents but still no joy. We have looked for menu setting but have found none. We have checked user settings, etc.... He claims not to have added any software or made any changes I believe him. Also the shortcut was set up about two years ago and has worked without fail. I suspect an update may have changed something?

Thank you and my WW2 veteran father in law thanks you.

Mike
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Old 03-19-2014, 01:45 PM
Ulodesk Ulodesk is offline Desktop word doc 2002 shortcuts not working right; will open word but not doc Windows 7 64bit Desktop word doc 2002 shortcuts not working right; will open word but not doc Office 2013
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If you move the document itself to another folder, or to the desktop, does a new shortcut work? Have you tried right-clicking and dragging the document to the desktop and selecting "create shortcut here" when you release the mouse button?

Ulodesk
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Old 03-19-2014, 02:26 PM
Forensics1 Forensics1 is offline Desktop word doc 2002 shortcuts not working right; will open word but not doc Windows 7 64bit Desktop word doc 2002 shortcuts not working right; will open word but not doc Office 2007
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Desktop word doc 2002 shortcuts not working right; will open word but not doc
 
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Default Will do

I have not tried that yet so I will do that tonight and let you know.

Thanks!

Mike
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