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  #1  
Old 03-12-2014, 12:16 PM
Bourbeau Bourbeau is offline Word (2010) Comments Authors Vanished Windows 7 64bit Word (2010) Comments Authors Vanished Office 2010 64bit
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A 2010 Word file was edited by multiple people. Each comment entered has the respective initials to identify the author. Now when I enter a comment, my initials appear until I save and close the document. When reopened, all the comments are there, but no initials. Does anyone know what would have happened?
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Old 03-12-2014, 01:31 PM
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Stefan Blom Stefan Blom is offline Word (2010) Comments Authors Vanished Windows 7 64bit Word (2010) Comments Authors Vanished Office 2013
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Make sure the problem document is the active document. Click File tab | Options | Trust Center | Trust Center Settings | Privacy Options. Clear "Remove personal information from file properties on save." Click OK twice.

"Remove personal information..." will be selected for a document after you have used the Document Inspector.
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  #3  
Old 03-12-2014, 01:34 PM
Bourbeau Bourbeau is offline Word (2010) Comments Authors Vanished Windows 7 64bit Word (2010) Comments Authors Vanished Office 2010 64bit
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Is there any way to get the previous edits/comment authors back?
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Old 03-12-2014, 03:19 PM
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Unfortunately not. The Document Inspector has deleted that information.
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