Hi
I have Word 2010 (14.0.7106.5001) on Windows 7. It suddenly started not saving (dialog box empty....not showing directory tree), also open does not work.
I was told there could be an issue with a virus. I installed a new program from Staples, removed anything on my PC and deinstalled 2010 and reinstalled, but problem still there. I am trying to get a book finished for publication and it doing my head in.
It is probably simple..anyone got any ideas, would be greatly appreciated.

Thank you

Stuart

If you have such a major issue with standard dialog display - not showing the directory tree is certainly a major issue - I would also suspect a virus. I not sure what "removed anyting" means. It may require removing and reinstalling the operating system. A pain to be sure, but it sounds like what is needed.

It COULD be one of the many screwed up add-ins that mess up Word. Can you get normal save dialog with other office apps? If they are normal, then it is quite likely an add-in problem.