Microsoft Office Forums

Go Back   Microsoft Office Forums > Microsoft Word > Word

Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 01-31-2005, 11:31 PM
BMC
Guest
 
Posts: n/a
Default Offline help doesn't work offline!

If I open an offline help page from any Office 2003 program (searching help works) when I have no internet connection, I get a help window open with no content at all.

If I open the same with an internet connection, I get the text of the help but unformatted and missing any images etc.

The VBA Editor help is even worse - again with no conenction I get a blank window, but with a connection it again comes up without formatting, but also with an IE script error on each page similar to the following:

Line: 17
Char: 1
Error: Not implemented
Code: 0
URL:


mk:@MSITStore:C:\Program%20Files\Microsoft%20Offic e\OFFICE11\1033\vbawd10.chm::/links/woproItalicBi_L.htm

While the URL obviously changes depending on the app and the topic, it is always the same error.

Have tried repairing the installation and completely reinstalling to no avail. Is on a relatively clean XP Pro SP2 box. Office 2003 has SP1.

TIA.
Reply With Quote
  #2  
Old 02-03-2005, 09:17 AM
BMC
Guest
 
Posts: n/a
Default RE: Offline help doesn't work offline!

Solved.
Was all HTML help that was broken, not just in Office.
Fix: in safe mode, delete %systemroot%\system32\hhctrl.ocx
Replace from CD/network install
regsvr32 hhctrl.ocx
Reboot.
Reply With Quote
  #3  
Old 01-04-2006, 01:14 PM
Novice
 
Join Date: Jan 2006
Posts: 1
Evan
Default

I was having similar problems. Whenever I would load a page, I'd get a message saying "An error has occurred in a script on this page." After I read this thread, I searched for hhctrl.ocx on Microsoft's support forum and found a post that recommended using MJ's Help Diagnostics (http://helpware.net/downloads/index.htm#MJs) to re-register the file. That did the trick with a little less trouble for me.
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Outlook hyperlinks don't work. russia5 Office 1 05-21-2009 02:20 PM
Can't get Outlook 2007 to work. Janis Outlook 1 02-25-2008 07:53 AM
anyone know how to get Instant Message to work in Outlook 03 sparda Outlook 0 12-04-2006 12:58 PM
Hyperlinks dont work iturnrocks Outlook 0 11-21-2006 10:19 AM
Office2003 won't work correctly for non-admin when logged on ob Office 1 08-16-2006 02:41 PM


All times are GMT -7. The time now is 12:23 PM.


Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
SEO by vBSEO ©2011, Crawlability, Inc.
MSOfficeForums.com is not affiliated with Microsoft