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  #1  
Old 07-18-2012, 10:43 AM
thedukeofurl thedukeofurl is offline Windows 7 64bit Office 2010 32bit
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Thumbs down Loss of headers, footers, page numbers


Word 2010 32bit running under Win7 64bit.

Word no longer seems to utilize the building blocks template galleries for eg, page numbers. All the usual remedies have been tried and none work. Opening the built-in building blocks template directly shows that the galleries are there but do not seem to be accessed by the normal template when a new document is opened. Building blocks organizer, under Quick Parts, is empty. None of the requisite files are hidden.
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Old 07-18-2012, 04:37 PM
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macropod macropod is online now Windows 7 64bit Office 2010 32bit
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What 'usual remedies' have you tried?
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Old 07-18-2012, 07:56 PM
Charles Kenyon Charles Kenyon is offline Windows Vista Office 2010 32bit
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Quote:
Originally Posted by thedukeofurl View Post
Word 2010 32bit running under Win7 64bit.

Word no longer seems to utilize the building blocks template galleries for eg, page numbers. All the usual remedies have been tried and none work. Opening the built-in building blocks template directly shows that the galleries are there but do not seem to be accessed by the normal template when a new document is opened. Building blocks organizer, under Quick Parts, is empty. None of the requisite files are hidden.
See Page numbering problems Word 2007 & 2010
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Old 07-19-2012, 12:53 AM
thedukeofurl thedukeofurl is offline Windows 7 64bit Office 2010 32bit
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deleting built-inbb and bb; deleting normal.dot; the usual stuff; what are you thinking of?
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Old 07-19-2012, 12:59 AM
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macropod macropod is online now Windows 7 64bit Office 2010 32bit
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It's not a question of what I was thinking of, it's just that I'm not terribly good at reading minds. See: http://support.microsoft.com/kb/925175
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Old 07-19-2012, 01:15 AM
thedukeofurl thedukeofurl is offline Windows 7 64bit Office 2010 32bit
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I am able to open the template and it shows that all is there. But a new document shows headers, footers, and page numbers to be empty.
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Old 07-19-2012, 06:00 AM
Charles Kenyon Charles Kenyon is offline Windows Vista Office 2010 32bit
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"the template" means normal.dotm?
How are you opening it? Are you using this method: Normal Template in Microsoft Word - How to Open
The reason I'm asking is that you may have multiple copies.
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Old 07-19-2012, 06:32 AM
thedukeofurl thedukeofurl is offline Windows 7 64bit Office 2010 32bit
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I'm sorry. I was referring to the building block templates, one of which is empty, building blocks.dotx. The other, built-in building blocks.dotx, is non-empty and this is the one that contains the gallery content, all the headers, footers, and page number formats.

However, after closing Word and then opening a new blank document, what was displayed in Word after opening built-in bb.dotx is no longer available.

I have also deleted the normal.dotm template with no results other than its regeneration upon opening Word again. And I have opened normal.dotm as you suggest but didn't find anything.
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Old 07-20-2012, 01:04 PM
Charles Kenyon Charles Kenyon is offline Windows Vista Office 2010 32bit
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Quote:
Originally Posted by thedukeofurl View Post
I'm sorry. I was referring to the building block templates, one of which is empty, building blocks.dotx. The other, built-in building blocks.dotx, is non-empty and this is the one that contains the gallery content, all the headers, footers, and page number formats.

However, after closing Word and then opening a new blank document, what was displayed in Word after opening built-in bb.dotx is no longer available.

I have also deleted the normal.dotm template with no results other than its regeneration upon opening Word again. And I have opened normal.dotm as you suggest but didn't find anything.
When you opened normal.dotx using the vba editor and didn't find anything, that tells me that the other file you looked at is not the normal.dotm file being used by Word as its base template.

In Word 2010 the file that holds these items is Built-In Building Blocks.dotx. You need to rename the one in your roaming profile, not the one in the Programs folder. This has to be done when Word is closed.
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Old 07-20-2012, 01:31 PM
thedukeofurl thedukeofurl is offline Windows 7 64bit Office 2010 32bit
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I have renamed built-in building blocks in my roaming profile and it had no effect. It was of course recreated when Word opened.
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Old 07-20-2012, 01:34 PM
thedukeofurl thedukeofurl is offline Windows 7 64bit Office 2010 32bit
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I did the same with the normal.dotm template in the roaming profile and this had no effect. Page numbers still unavailable.
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Old 07-20-2012, 01:38 PM
thedukeofurl thedukeofurl is offline Windows 7 64bit Office 2010 32bit
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In he roaming\ms\live content\user folder, there is a Word document building blocks folder that is empty.
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Old 07-20-2012, 05:52 PM
Charles Kenyon Charles Kenyon is offline Windows Vista Office 2010 32bit
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You have reached the extent of my experience. Again, the items you are talking about are not in normal.dotm. In general, deleting normal.dotm is not a good idea as a first choice for solutions.

Check Building Blocks & AutoText which gives some stronger tools for working with the various building block galleries.
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Old 07-20-2012, 06:11 PM
thedukeofurl thedukeofurl is offline Windows 7 64bit Office 2010 32bit
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That is a shame. No one seems to know what to do when this happens, and as usually happens with MS, they don't tell you what to do if something like this goes wrong, at least not in sufficient detail.
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Old 07-20-2012, 07:22 PM
Charles Kenyon Charles Kenyon is offline Windows Vista Office 2010 32bit
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Quote:
Originally Posted by thedukeofurl View Post
That is a shame. No one seems to know what to do when this happens, and as usually happens with MS, they don't tell you what to do if something like this goes wrong, at least not in sufficient detail.
Did you look at Building Blocks & AutoText?
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