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  #1  
Old 07-15-2016, 03:17 PM
wilg wilg is offline Windows 10 Office 2010 64bit
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Default save file problem with win 10

After upgrading to windows 10 (64 bit) I can't seem to save files in Word or Excel (MS Office Home and Student 2010). The process is "not responding" If I try to save a pdf from a web site, google chrome just hangs up and I have to kill all of its processes in order to start again. I want to store these files locally, not on someone's cloud drive.


There doesn't seem to be much on the net about this, but it is happening to two different machines that I use
any thoughts?
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  #2  
Old 08-18-2016, 06:58 PM
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macropod macropod is offline Windows 7 64bit Office 2010 32bit
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The Windows 10 upgrade has a solid reputation for corrupting your existing software.
Have you tried repairing the Office installation (via Start > Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?
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  #3  
Old 08-19-2016, 06:22 AM
wilg wilg is offline Windows 10 Office 2010 64bit
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Default save file still ng

hi
thanks for your thoughts, but yes I did try the repair.... then I bought Microsoft Office 365 ProPlus..... same problem
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Old 08-19-2016, 06:43 AM
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macropod macropod is offline Windows 7 64bit Office 2010 32bit
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Unless you uninstalled Office 2010 before installing Office 365, you may only have compounded the problem. If you didn't uninstall Office 365, then use the Office 2010 uninstaller at https://support.microsoft.com/en-us/kb/971179 to make sure that's completely uninstalled, then reinstall Office 2010 or Office 365 (you can't install both, as Office 365 isn't compatible with a standalone edition such as Office 2010).

If that doesn't resolve your problems, there may be more fundamental problems with your Win 10 upgrade, in which case, see:
http://answers.microsoft.com/en-us/i...7-f40096ec3085
http://www.tenforums.com/tutorials/1...e-upgrade.html
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Old 08-24-2016, 11:56 AM
wilg wilg is offline Windows 10 Office 2010 64bit
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all right! uninstalled both, and reinstalled 365. It seems to be working....
thank you very, very much
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