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Old 04-23-2017, 09:43 AM
ouzet ouzet is offline Windows 10 Office 2016
Join Date: Apr 2017
Posts: 1
ouzet is on a distinguished road
Default Printing issue

Hi everyone,
I do have a strange problem. When I print any kind of document without Publisher, it goes very well.
When I want to print a publisher document (1MB colour), my printer does have some strange behaviour: sometimes it prints the entire page, sometimes just a part of the same page, sometimes nothing. And last but not least, sometimes it totally stop any printing. So I do have to restart the computer and the printer.
My printer is an HP MFP M177, laser colour, quite new.
I canceled the soft and the driver for that printer, and restarted the computer and the printer, then reinstalled the whole stuff . . .
Unsuccessfull! No change.

Now I can print a pdf, a word, etc. but not a Publisher.
What's this mess?

Someone knows?

Thanks in advance

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