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Old 05-30-2011, 03:10 PM
eingram eingram is offline Windows 7 64bit Office 2007
Join Date: May 2011
Posts: 2
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Default Outlook suddenly very slow

I have a dual 2.6 Ghz proc, 6GB ram.
Win 7 64 bit SP1.

I've used Outlook 2007 now for about a year and it always loaded like lightning.
All of a sudden now it takes about 2 minutes to load. After it loads, it receives and sends mail as fast as it always did, so I think it's to do with my system.
Please understand this is not something that happened gradually. It began after I installed and then uninstalled Nero Multimedia suite 10.
I have no idea what that would have to do with Outlook.
Any ideas on how I should proceed to track the problem down?
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Old 05-31-2011, 01:40 PM
Shawn76 Shawn76 is offline Windows 7 Office 2007
Join Date: Feb 2010
Posts: 324
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When you open up Outlook, does it load any add-ins/plug-ins? If so, try disabling them.

Does it take a long time to load if you start Outlook in safe mode?
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Old 05-31-2011, 03:52 PM
eingram eingram is offline Windows 7 64bit Office 2007
Join Date: May 2011
Posts: 2
eingram is on a distinguished road

It has always loaded Nuance PDF Converter 6. It was fast even then.
However, I can't disable this add-in because I get a message saying "this add-in is installed for all users on this computer , and can only be connected or disconnected by an administrator". (Using tools, Trust Center).
However, this add-in is loaded at start up and not with Outlook anyway.
Outlook doesn't have the context menu option to "run as administrator". And so I enabled the administrator account, but that won't run because it says that certain system file are not available. (profile\desktop for example)
Then I tried using selective start up in MSCONFIG and disabled all non microsoft services, but that didn't help.
However, it started like lightning in safe mode.
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