I am using Windows 7 and Outlook 2007 on a dual core desktop. It is a new desktop and a dual core. I have newly installed 5 email accounts [4 IMAP Gmail accounts and 1 Comcast POP3 account], but cannot seem to get a sixth POP3 Charter Net account set-up. I have checked and re-checked the incoming and outgoing mail servers and ports (Charter uses the defaults of 110 & 25) as well as the secure transmission and authentication settings, but I keep getting error messages from the Charter server such as:



Send test e-mail message: Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 571 imp09 smtp.charter.net OTguMjUwLjIwMC42NA== You mu[/b]

I have contacted a Charter technician via chat in an unknown part of the world and was told that they could not help me because it was a software problem. I am posting here in case there is some type of bug in Outlook 2007 and perhaps related to more than five email accounts or some other strange set of circumstances. I have scanned for viruses, malware, and spyware and am clean. I have closed Outlook, rebooted, and even flushed the temp internet files from IE and FF browsers.

Any suggestions would be appreciated. I have about three hours into this problem and have had others check my typing and my set-up for this email account. None can find anything wrong.

cgoodlein,

Have you tried switching the SMTP port to 587?

If it is software as your technician suspects, then it could be a corrupted email profile.

below is a direct link to Outlook's official KB site. i recommend reading through the command switches for Outlook 07 and run the /cleanprofile switch.

http://office.microsoft.com/en-us/ou...589.aspx?CTT=1

Hope this helps.