Microsoft Office Forums

Go Back   Microsoft Office Forums > Microsoft Office > Outlook

Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 05-07-2019, 08:29 AM
Eekie64 Eekie64 is offline Windows 10 Office 2016
Novice
 
Join Date: Jan 2018
Location: Netherlands
Posts: 5
Eekie64 is on a distinguished road
Default Outlook 2016/2019 can't read data file


My wife's computer has a very problem with outlook. Eversince February outlook can't open the data file. Error:0x8004010FJ. I have checked the data file on my own computer by putting it on a usb-stick and installing her account on my computer. Nothing wrong with the file it took 5 minutes to download all the mail accumalated since february. I have put this fully operative pst file to her computer overwriting the old one. Now she has got all the missing mail, but still her outlook cant open the file. I have checked her pop account and ran the tes. The account can send and receive. So what the hell is wrong?
Reply With Quote
  #2  
Old 05-07-2019, 05:02 PM
Lugh's Avatar
Lugh Lugh is offline Windows 10 Office 2016
Advanced Beginner
 
Join Date: May 2019
Location: USA
Posts: 33
Lugh is on a distinguished road
Default

Check her Outlook account on her machine, specifically the Data File location—confirm it matches where the file actually is.

Yours sounds like a home setup, ie not linked into an Exchange server or similar?
Is she using IMAP or POP?
Is the file OST or PST?

This should be fixable, once we know your setup.
__________________
Windows 10 Home x64 1803, Office 365 monthly channel
Main MSOs: Word, Excel, Access, OneNote, Outlook
Reply With Quote
  #3  
Old 05-08-2019, 12:31 AM
Eekie64 Eekie64 is offline Windows 10 Office 2016
Novice
 
Join Date: Jan 2018
Location: Netherlands
Posts: 5
Eekie64 is on a distinguished road
Default

Of course I have checked the data location. The warning reads: can't open data file, not can't find data file.
She uses pop3 and pst not imap




.
Reply With Quote
  #4  
Old 05-08-2019, 08:02 AM
Eekie64 Eekie64 is offline Windows 10 Office 2016
Novice
 
Join Date: Jan 2018
Location: Netherlands
Posts: 5
Eekie64 is on a distinguished road
Default

I have solved the problem. Replacing the user profile with a new one did the trick.
Reply With Quote
  #5  
Old 05-08-2019, 06:14 PM
Lugh's Avatar
Lugh Lugh is offline Windows 10 Office 2016
Advanced Beginner
 
Join Date: May 2019
Location: USA
Posts: 33
Lugh is on a distinguished road
Default

Quote:
Originally Posted by Eekie64 View Post
I have solved the problem.
Well done, and thanks for reporting back
__________________
Windows 10 Home x64 1803, Office 365 monthly channel
Main MSOs: Word, Excel, Access, OneNote, Outlook
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Normal Layout replaced by Read Mode Word 2019 Jim8080 Word 4 02-09-2019 01:36 PM
How to Stop Word/Office 2019 from making everything read-only KDuncan Word 3 01-01-2019 07:14 PM
Macro to read text file and organize data in excel srinidhi.mv88 Excel Programming 5 05-19-2015 12:06 AM
How to read binary data from currently open file? XmisterIS Word VBA 0 04-09-2014 04:38 AM
Outlook Issues - Cannot read toolbar data Roberth5 Outlook 2 01-09-2009 03:12 PM


All times are GMT -7. The time now is 10:49 PM.


Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
SEO by vBSEO ©2011, Crawlability, Inc.
MSOfficeForums.com is not affiliated with Microsoft