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Old 02-20-2019, 11:08 AM
nikwak nikwak is offline Windows 8 Office 2013
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Unhappy Outlook and POP emails

I have installed Office 365 on a new computer. Everything is fine apart from Outlook. It will not send/receive - update any of the POP email accounts I have added to it. It does it for any of the Exchange accounts but not the POP ones. This is an exact copy of the Outlook I have on another 2 computers and they work fine. This makes me think there is something wrong outside of Outlook but I am lost for suggestions. When I try to do a Send/Receive I get the error message that the server is not available - although it does update the Exchange accounts. I have little hair anyway but, before I lose what I have left, could someone maybe give me some pointers?
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Old 02-21-2019, 07:19 AM
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Pecoflyer Pecoflyer is offline Windows 7 64bit Office 2010 64bit
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Have you checked your SMTP settings?
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Old 02-21-2019, 10:47 AM
nikwak nikwak is offline Windows 8 Office 2013
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All settings are the same as the one on the other computer that works ok
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Old 02-21-2019, 03:53 PM
nikwak nikwak is offline Windows 8 Office 2013
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Just to say the Support team at Microsoft have solved the problem - they had to strip my computer of anything Office related and then reinstall and start Outlook from scratch - it now works
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