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Old 10-10-2017, 09:01 AM
tpb001739 tpb001739 is offline Windows 8 Office 2007
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Default Outlook 2007


I have an email sent to my Grandson stuck in the outbox that won't send. It consist of a few .wav files and a few pictures. No send and receive errors but it is still stuck there. Anyone have any idea how to get rid of it? I can't move it to another folder or delete it. When I attempt to open the email, I receive a message "Outlook has already begun transmitting this message.
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  #2  
Old 10-12-2017, 08:44 AM
Souriane Souriane is offline Windows 7 64bit Office 2013
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Hi!

Set Outlook to Work Offline, click File > Work Offline.
Close Outlook.

Open the Windows Task Manager. You can do this by right clicking the taskbar and choosing "Start Task Manager" from the pop-up menu or by pressing CTRL + SHIFT + ESC.

Then switch to the Processes tab and verify that no outlook.exe process is there. If there is one, select it and click End Process.

Start Outlook again.

Go to the Outbox and open a hanging message.

Now you can either delete the stuck message or move it to the Drafts folder and remove the attachment if it is too big in size and this is the root of the problem.

Then you can try to send the message again.

Bring Outlook back on-line by clicking the "Work Offline" button.

Click Send/Receive and see if the message is gone.

Bye!

Souriane
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Old 10-12-2017, 09:12 AM
tpb001739 tpb001739 is offline Windows 8 Office 2007
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Thanks Souriane, worked like a champ. Thanks again for your help.
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