Hello, I use Outlook 2016 on my Windows 7 Professional work computer. I have the options checked for when a new message arrives to Play a Sound, Change the Mouse Pointer, Show an Envelope Icon in the Task Bar, and Display a Desktop Alert. These were all working normally until sometime Tuesday. Now, I do not get any notifications at all of a new e-mail. I did not change or do anything different. I have performed a Full Repair of Office, rebooted, but that did not help. Does anyone have any other suggestions?

Might want to check out this article which has quite a few options to test out:
https://answers.microsoft.com/en-us/...c-db5beda8e059

Thanks. We ended up logging a ticket with Microsoft and an engineer from Costa Rica helped me out. We never did really figure out what was wrong, but they started to work again when I switched to cached mode. They still don't work in on-line mode, but he told me that I would be better off keeping it in cached mode anyway. He thinks my e-mail profile may be corrupted somehow, but I do see the Toast alerts and envelope icon.

I found it interesting to find out why they are called TOAST Alerts. I thought this was some high-tech Microsoft acronym, but he told me that they are called that because the alerts pop-up just like a toaster.

One thing I did learn is that the desktop alert settings are stored in the Registry under HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\C ommon\DesktopAlerts.

The Reg_DWord are Corner, Opacity, TimeOn, XOffset, and YOffset.

Corner Values

1) Upper Left
2) Upper Right
3) Bottom Right
4) Bottom Left

Attached Images

DesktopAlertSettings.PNG (97.4 KB, 14 views)