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Old 09-26-2017, 03:51 AM
Hixpix Hixpix is offline Cannot change/select/Add older .PST file from Account Settings n O2016 Windows 10 Cannot change/select/Add older .PST file from Account Settings n O2016 Office 2016
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Cannot change/select/Add older .PST file from Account Settings n O2016
 
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Default Cannot change/select/Add older .PST file from Account Settings n O2016

Hi,



Installed Outlook 2016 on brand new HP PC running under window 10 x64. I was able to add a 2010.pst file to 'my' email account such that I can get both the new and the old data sources in the left hand pane of Outlook but could not do the same for my wife's account.

I have copied the old.PST file to the same folder as her new Data File.
I select <Account Settings\Data Files\Open File Locations>
The Explorer App launches to select the file.
Then when I select the file I receive an alert warning saying

"A dialogue box is open, close it and try again"

I cannot find an open dialogue box.

Going round in circles now, any help would be appreciated.

Thanks

Hixpix
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