Microsoft Office Forums

Go Back   Microsoft Office Forums > Microsoft Office > Outlook

LinkBack Thread Tools Display Modes
Old 09-26-2017, 03:51 AM
Hixpix Hixpix is offline Windows 10 Office 2016
Join Date: Sep 2017
Posts: 1
Hixpix is on a distinguished road
Default Cannot change/select/Add older .PST file from Account Settings n O2016


Installed Outlook 2016 on brand new HP PC running under window 10 x64. I was able to add a 2010.pst file to 'my' email account such that I can get both the new and the old data sources in the left hand pane of Outlook but could not do the same for my wife's account.

I have copied the old.PST file to the same folder as her new Data File.
I select <Account Settings\Data Files\Open File Locations>
The Explorer App launches to select the file.
Then when I select the file I receive an alert warning saying

"A dialogue box is open, close it and try again"

I cannot find an open dialogue box.

Going round in circles now, any help would be appreciated.


Reply With Quote

Thread Tools
Display Modes

Similar Threads
Thread Thread Starter Forum Replies Last Post
Please help- Overwritten latest file with much older autosave rolofosho Word 0 05-14-2017 03:01 AM
Outlook 2015 Won't Keep Signature Settings for Specific Email Account endly Outlook 0 01-04-2017 07:07 PM
Language settings change on auto Deliriumdive Word 2 06-20-2012 04:22 PM
crash during account setup - can't delete corrupted account/data file cactushead Outlook 3 07-11-2011 12:36 PM
how to change the settings of sent item Dhaval Outlook 1 10-09-2010 03:18 PM

All times are GMT -7. The time now is 06:40 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
SEO by vBSEO ©2011, Crawlability, Inc. is not affiliated with Microsoft