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  #1  
Old 04-05-2010, 11:28 AM
klingenfelter klingenfelter is offline Windows Vista Office 2007
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Default Cannot delete folders

In Outlook 2007 all the folders under inbox cannot be deleted. I get a message "Cannot delete this folder. Right-click the folder, and then click properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. Folder is full."


I am the administrator (the only user of this computer). When I right click on the folder and look at Administration tab the buttons associated with permissions are greyed out.
What do I need to do the delete folders maually added by me under the inbox
Thanks Keith Lingenfelter
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  #2  
Old 08-23-2010, 12:25 AM
Mophead Mophead is offline Windows 7 Office 2010 (Version 14.0)
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klingenfelter

Try deleting the folder by pressing Shift button at same time as the Delete button (this acts like a force delete in these situations).

Hope this helps.

Mophead
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  #3  
Old 02-02-2011, 07:04 AM
rvriet rvriet is offline Windows XP Office 2007
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this doesn't work: it says the folder is full, even when it is completely empty.

I have had this for a while now, have deleted loads of messages, I can create folders, but not delete them.

I have been searching for mailbox reorganization/compacting options, but to no avail.

pls help
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  #4  
Old 02-02-2011, 09:50 AM
bschorr-MVP bschorr-MVP is offline Windows 7 64bit Office 2010 64bit
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Quote:
Originally Posted by klingenfelter View Post
In Outlook 2007 all the folders under inbox cannot be deleted. I get a message "Cannot delete this folder. Right-click the folder, and then click properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. Folder is full."
I am the administrator (the only user of this computer). When I right click on the folder and look at Administration tab the buttons associated with permissions are greyed out.
What do I need to do the delete folders maually added by me under the inbox
Thanks Keith Lingenfelter
Can you right-click the folder and move it to Deleted Items?
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  #5  
Old 02-02-2011, 10:31 AM
rvriet rvriet is offline Windows XP Office 2007
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Quote:
Originally Posted by bschorr-MVP View Post
Can you right-click the folder and move it to Deleted Items?
no, I get the message: Cannot move the items. The folder is full.
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  #6  
Old 02-02-2011, 10:57 AM
bschorr-MVP bschorr-MVP is offline Windows 7 64bit Office 2010 64bit
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Quote:
Originally Posted by rvriet View Post
no, I get the message: Cannot move the items. The folder is full.
Have you emptied the Deleted Items folder?

You might need to scan the PST file for corruption. See if this helps: http://www.officeforlawyers.com/outl...ol.htm#SCANPST

Does this happen even if you start Outlook in Safe Mode? (hold down CTRL while you click the icon) See if this helps: http://www.officeforlawyers.com/outlook/tsol.htm#safe
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  #7  
Old 02-02-2011, 12:06 PM
rvriet rvriet is offline Windows XP Office 2007
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Quote:
Originally Posted by bschorr-MVP View Post
Have you emptied the Deleted Items folder?

You might need to scan the PST file for corruption. See if this helps: http://www.officeforlawyers.com/outl...ol.htm#SCANPST

Does this happen even if you start Outlook in Safe Mode? (hold down CTRL while you click the icon) See if this helps: http://www.officeforlawyers.com/outlook/tsol.htm#safe
Yes, I have emptied the deleted items folder many times.

I have exited Outlook and saved a backup. Weird: mailbox.pst is 1.81 GB, mailbox.backup.pst is 864 MB.

I then started Outlook by <Ctrl> clicking the icon in the task bar, nothing shows that I am safe mode, should it? I now managed to delete two folders and move another folder, but then everything went back to "folder is full".

How can I see which version of .pst file I have?
How can I see I am in safe mode?
Can I simply rename the backup file and start with that one as the mailbox file?

Haven't tried repairing the .pst file yet, find it a bit tricky
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  #8  
Old 02-03-2011, 07:33 AM
bschorr-MVP bschorr-MVP is offline Windows 7 64bit Office 2010 64bit
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I would do the repair of the PST file. See if this helps: http://www.officeforlawyers.com/outl...ol.htm#SCANPST
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  #9  
Old 02-03-2011, 09:56 AM
rvriet rvriet is offline Windows XP Office 2007
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Quote:
Originally Posted by bschorr-MVP View Post
I would do the repair of the PST file. See if this helps: http://www.officeforlawyers.com/outl...ol.htm#SCANPST
I did and after about five runs, it said it had gotten rid of all errors.

Still the same: cannot delete or move folders, error message: "folder is full", even though I have <shift>-deleted loads of messages, so there should be ample room in the .pst file.
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  #10  
Old 02-04-2011, 08:35 AM
bschorr-MVP bschorr-MVP is offline Windows 7 64bit Office 2010 64bit
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Quote:
Originally Posted by rvriet View Post
I did and after about five runs, it said it had gotten rid of all errors.

Still the same: cannot delete or move folders, error message: "folder is full", even though I have <shift>-deleted loads of messages, so there should be ample room in the .pst file.
It's possible that even after 5 passes of SCANPST that the PST file is just too corrupted.

You might have to create a new PST file, copy only the items you want to keep into it, then set that new PST file to be the default and close/delete the old PST file.

http://www.officeforlawyers.com/outlook/tsol.htm
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  #11  
Old 02-04-2011, 01:35 PM
rvriet rvriet is offline Windows XP Office 2007
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Quote:
Originally Posted by bschorr-MVP View Post
You might have to create a new PST file, copy only the items you want to keep into it, then set that new PST file to be the default and close/delete the old PST file.
I'm afraid so, but there si some additional complication: I use Business Contact Manager.

I will first try to go back to a backuped version of a month or so ago that did not behave this way and than add the newer mails in through a new .PST file.

I realize I may run into these issues later again, but I will keep my file a lot smaller from now on.
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