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#1
12-02-2009, 10:13 AM
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Seeing WHO opened an email in a Shared Inbox
Hello,
A client asked me this question and because I don't have access to an Exchange Server, I didn't know the answer.... They have an inbox for their Customer Service department - that is shared by 5 users. Is it possible to see WHICH of the five users opened an email? Meaning - if an email was opened, people want to be able to know WHO opened it...and therefore who should be responsible for acting on it. Thank you for your time. Janet S 
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Windows XP 
Office 2007
Linear Mode
