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Email Audit/History
Hi there,
Wondering if anyone can help me with a problem. Is there a way I can find out the history of an email in Outlook ie- change of a flag colour? I work on a shared mailbox with another colleague where we receive emails flag them our assigned colours (I am yellow and she is orange) and then we put the emails into an imaging system. One email we received was not put through by mistake but instead it was forwarded onto someone else I can see that it was forwarded. This email was flagged orange (my colleagues colour) and after someone noticed the email wasn't put through the flag was changed to yellow (my colour) no-one would have noticed it being changed flag colour as it is only me and my colleague that uses this email box. I think my colleague may have changed it so it looks like I have missed the email not her. There's nothing in my sent items to say that I forwarded it on and the shared box does not have shared sent items (if we forward from that box it goes to our own sent items not the shared box). So is there a way I can find the history/audit trail of this email? Any information would be a great help. |
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