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Old 03-11-2018, 05:15 PM   #1
Join Date: Mar 2018
Posts: 1
FonkeyMonkey is on a distinguished road
Default can't sync and open notebooks from onedrive

hello community,
a couple pf months ago, my onedrive space ran out. I opened a new one, with 100GB of space in it.
I've transfered all of my notebooks (about 9GB) to the new drive from the onenote desktop application.
Moreover, I've copied the notebooks to the new account and was expecting to keep working regularly as before.
Something went wrong, and:
1. onenote can't "see" the notebooks in their new location at all. I can access them in the raw form via onedrive, so theyr'e there, but thats it basically.
2. onenote will not sync anything anymore.

I've tried logging out of all office apps and re-login with the new MS account, uninstall office completely and wipe cache and all appdata files, trying to open the onenote notebooks from a new laptop with only the new MS account on it.
nothing worked.

I can still use the nitebooks localy and read them, but without continous sync they are worthless.
Seems like MS is not offering phone support, not even for a fee. I'm frustrated and feel abandoned.
what do yoy guys and galls suggest??
thanks :-)
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