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Old 04-21-2017, 04:10 AM
yosbeck yosbeck is offline Windows 10 Office 2016
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Default Can't finish update procedure

I have Office 2016 Home and student 32-bit version v. 16.0.7830.1018
Since I have a problem with Word freezing occasionally, I was instructed to update Office.
Updating doesn't work:


I do: Account -> Update options -> Update now - > Checking updates -> Downloading updates -> Downloads are available -> "Yes".
Now the pop-up window closes and absolutely nothing happens.
I never get the "You're up to date" window.
And - needless to say - the Office version is not updated.

Tried this from within all 4 Office programs with same result.
Anyone know what might cause this problem?
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  #2  
Old 04-21-2017, 04:27 AM
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macropod macropod is offline Windows 7 64bit Office 2010 32bit
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You might need to repair Office before it will update; updating a faulty installation might only make things worse. So, try repairing the Office installation (via Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair).
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