Microsoft Office Forums

Go Back   Microsoft Office Forums > Microsoft Office > Office

LinkBack Thread Tools Display Modes
Old 04-21-2017, 04:10 AM
yosbeck yosbeck is offline Windows 10 Office 2016
Join Date: Apr 2017
Posts: 1
yosbeck is on a distinguished road
Default Can't finish update procedure

I have Office 2016 Home and student 32-bit version v. 16.0.7830.1018

Since I have a problem with Word freezing occasionally, I was instructed to update Office.
Updating doesn't work:
I do: Account -> Update options -> Update now - > Checking updates -> Downloading updates -> Downloads are available -> "Yes".
Now the pop-up window closes and absolutely nothing happens.
I never get the "You're up to date" window.
And - needless to say - the Office version is not updated.

Tried this from within all 4 Office programs with same result.
Anyone know what might cause this problem?
Reply With Quote
Old 04-21-2017, 04:27 AM
macropod's Avatar
macropod macropod is offline Windows 7 64bit Office 2010 32bit
Join Date: Dec 2010
Location: Canberra, Australia
Posts: 17,530
macropod is a splendid one to beholdmacropod is a splendid one to beholdmacropod is a splendid one to beholdmacropod is a splendid one to beholdmacropod is a splendid one to beholdmacropod is a splendid one to beholdmacropod is a splendid one to behold

You might need to repair Office before it will update; updating a faulty installation might only make things worse. So, try repairing the Office installation (via Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair).
Paul Edstein
[MS MVP - Word]
Reply With Quote


Thread Tools
Display Modes

Similar Threads
Thread Thread Starter Forum Replies Last Post
424 Error within a simple procedure grexcelman Excel Programming 1 01-21-2015 08:36 AM
flag to indicate finish date does not equal baseline finish date TCB Project 3 08-06-2014 02:49 PM
Changing Actual Finish dates changes original Finish dates SomewhereinTX Project 3 12-20-2013 10:25 AM
excel where is procedure being called from davids67 Excel Programming 1 11-18-2011 06:48 AM
Document selection procedure kennethc Word 0 09-15-2010 02:56 PM

All times are GMT -7. The time now is 10:34 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
SEO by vBSEO ©2011, Crawlability, Inc. is not affiliated with Microsoft