Microsoft Office Forums

Go Back   Microsoft Office Forums > Microsoft Office > Office

LinkBack Thread Tools Display Modes
Old 05-20-2016, 07:48 AM
stevo stevo is offline Windows 10 Office 2016
Join Date: May 2016
Posts: 1
stevo is on a distinguished road
Default Office 2016 Surface Pro 4 Pen/Inking issue

I have a problem with Pen/Inking in Office 2016 on the Surface Pro 4

Open Word or Excel and start inking with Pen do not close this document an open a new document and the pen/inking feature does not function. Close the second document and go back to the original document you can still use the inking feature.

Close the original document without exiting Word and open a new document and Pen/Inking feature does not function.

Close the program and restart and the feature returns but only for the first document once again?

Have gone to BestBuy and tried on other Surface products and experienced the same issue. Contacted Microsoft they sent a replacement Surface that did not solve the issue now they have blown me off until Monday when a software engineer is supposed to contact me.
Reply With Quote


Thread Tools
Display Modes

Similar Threads
Thread Thread Starter Forum Replies Last Post
standalone access 2016 with bundled Office Family and Student 2016 EDa Office 3 06-30-2016 12:04 PM
Office 2016 - open Excel file in compatibility mode for Office 2013 or earlier wpryan Excel 0 02-21-2016 12:50 AM
moving one note from a surface 2 to a surface 3 JWC OneNote 1 03-19-2015 03:22 PM
How to get the 'color wheel' on onenote with the surface pen (surface pro 3) furaii OneNote 1 03-08-2015 03:17 PM
Any way to test Office 2013 RT before buying Surface 2? leemoreau Office 0 05-15-2014 05:28 AM

All times are GMT -7. The time now is 12:35 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
SEO by vBSEO ©2011, Crawlability, Inc. is not affiliated with Microsoft