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Old 02-06-2016, 02:24 PM
a.kaan a.kaan is offline Windows 10 Office 2013
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Default I have an error opening an office file please help !!!

Hi,
https://www.youtube.com/watch?v=jHN5f8gIzV0
I upload a video that describe my problem. I installed office 13 and


I clicked an empty word file and it didn't opened. It says important installation problem. The weird thing is I 've been having this error in different versions of office (10,13) and different os (win7, win10) for a long time. And I can't find any solution. How can I solve this?
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Old 02-06-2016, 03:23 PM
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macropod macropod is online now Windows 7 64bit Office 2010 32bit
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Have you tried repairing the Office installation (via Start > Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?
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Old 02-07-2016, 05:47 AM
a.kaan a.kaan is offline Windows 10 Office 2013
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Quote:
Originally Posted by macropod View Post
Have you tried repairing the Office installation (via Start > Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?
I've tried but nothing is changed.
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Old 02-07-2016, 02:57 PM
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macropod macropod is online now Windows 7 64bit Office 2010 32bit
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Quote:
Originally Posted by a.kaan View Post
It says important installation problem. The weird thing is I 've been having this error in different versions of office (10,13) and different os (win7, win10) for a long time.
Do you have more than one version of Office installed on the same PC? Are you using both Win 7 & Win 10, or have you upgraded from Win 7 to Win 10 - without fixing the error first?!
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Old 02-08-2016, 08:36 AM
a.kaan a.kaan is offline Windows 10 Office 2013
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Quote:
Originally Posted by macropod View Post
Do you have more than one version of Office installed on the same PC? Are you using both Win 7 & Win 10, or have you upgraded from Win 7 to Win 10 - without fixing the error first?!
I had win7 and upgraded to 10. Then I installed office 10 but I had that mistake in video. Then I deleted office 10 with revo uninstaller and installed office 13 but the same mistake happened again.
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Old 02-08-2016, 02:09 PM
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macropod macropod is online now Windows 7 64bit Office 2010 32bit
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With all the configuration changes you've made without first fixing the problem, you're likely to have compounded things. At this point your best solution might be to reinstall Windows and your apps from scratch. Make sure you back up all your data and that you have all your product keys, etc. before you do that, as a fresh install of Windows will wipe out everything on your system.
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