Hi to all,



as MS has stopped its support for Windows XP I decided to set up a new Windows 8.1 notebook (not voluntarily!).

For some specific reason I still need my Office 2003 installed on that notebook. No problem, the installation routine works as it did for Windows 7. Installing SP3 for Office 2003 (as I did under Window 7 on another notebook), the installation routine runs as usual, ending with a 'installation successful' message. But a click on 'Help > Info' in any Office 2003 program shows only SP2 being installed. Running the SP3 installation again it tells me that SP3 had already been installed. So what's correct: SP2 or SP3 installed?

Is there anybody who encountered the same 'problem'?

Thanks
NP

Just in case you hadn't noticed, as of April 15, 2009, mainstream support will no longer be available for Office 2003 either ...

On my Win 7 system, Office 2003 SP3 is correctly reported as such (e.g. in Help|About) and appears as version 11.0.8173.0 in the Control Panel.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

I know, but as you can still dowload the Service Pack(s), I thought it would also be possible to install it (them) .

NP

True, but your error message suggests SP3's already installed; that's why I posted the additional version info - so you can compare with your own. Have you tried repairing the Office installation?

If the repair doesn't fix things and your base version was pre-SP2, try uninstalling/reinstalling and skipping whatever SPs there were between it and SP3 - you only need your base version plus SP3.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

Hi Paul

Base Office 2003 Version was (is) SP2 and I only installed SP3. According the Control Panel SP3 is in fact installed. So I trust in the Control Panel, whatever SP version is displayed in Word under "Help > About" .

Thanks for your help, suppose I missed the forest for the trees ... Control Panel - installled updates ... yessss

NP