Windows 8.1 - Office 2010 activation : unspecified error

Monoceros · #1 01-23-2014, 01:50 PM

I have a new laptop with Windows 8.1 and want to activate my Office Professional 2010.

After entering the license key and restarting an Office program, I go to the Activation Wizard screen and select the activation over the internet.

However, then I get the message :

"An unspecified error has occurred. Your request cannot be processed at this time. Please try again later. (0x80070190)"

What do I need to do to get my software activated ? It worked perfectly on my old one.

macropod · #2 01-24-2014, 04:38 PM

See: http://support.microsoft.com/kb/2400124

Monoceros · #3 01-25-2014, 04:35 AM

It was finally solved by running one of the Office programs in Administrator mode.

Very simple

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