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  #1  
Old 08-07-2018, 07:57 AM
Stillgate Stillgate is offline Windows 7 32bit Office 2010 32bit
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Default Mail Merge Document

I created an Access database in which Microsoft Word retrieves its merge information. Everyone is working fine except for 1 computer. Everyone time i open the document named "No_Card.dot", i get the following error message:

"25DB0C63.dot is a mail merge main document. Word can not find the data source"

Everytime I click on it, its giving me a different .dot file name. I'm assuming its getting some temp file name. Anyone know how to solve the problem?

Its works on other computers. I'm using Microsoft Office 2010.
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Old 08-08-2018, 03:53 PM
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macropod macropod is offline Windows 7 64bit Office 2010 32bit
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Your description suggests there's a network issue, rather than a Word issue as such.
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Old 08-09-2018, 10:24 AM
Stillgate Stillgate is offline Windows 7 32bit Office 2010 32bit
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I dont understand why no one else is having this problem. And why does it give me a strange file name? When I manually insert the Access query, it bounces me back to the Access table. It wont recognize the Access query. Can anyone explain why when I open up "No_Letter.doc" file the error message is "25OE25TGS.dot cant merge." Where is it getting this strange file name from?
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Old 08-09-2018, 03:03 PM
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macropod macropod is offline Windows 7 64bit Office 2010 32bit
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Every Word document is based on a template; in this case, it seems your 'No_Letter.doc' document is based on, or requires access to, a template named '25OE25TGS.dot'.
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