This may in fact not really be a mail merge issue, but I can't think of another area to start.



Using Word 2013, I created a mail merge doc for some student info for two teachers that I know. Each teacher received a separate merged doc for their respective classes and all records from their data sources were accounted for. The files were emailed to them via gmail, and probably accessed through the Outlook Web App.

One teacher was able to see all students in his file, but the other was missing the last 5 student records, seeing only the blank form with no record data. I have re-merged the data and sent it to her in different formats (doc, docx, rtf, pdf). While I am able to see all records across all of the formats, on different computers and using different versions of Word, she consistently is missing the data for the last 5 records and seeing blank forms - also across all formats and on different computers.

I sent her an XPS this morning, but I haven't received any feedback from her yet.

Again, while I doubt that this is really a Mail Merge issue, I can't think of anyplace else to start asking questions. Any suggestions would be greatly appreciated.

Have you tried sending the merge output to a new document, to ensure all the records appear in that? If they don't the issue is probably with your data source or the merge logic.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]