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Old 05-07-2013, 09:49 AM
renee.g renee.g is offline Windows XP Office 2010 32bit
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Default problem printing labels using mail merge

Hi, I am trying to print labels for a mass mailing. The letter is a form letter so I don't have a mail merge document for that. Here are the steps I'm following, and here's what's happening: Start Mail Merge - Labels - I select the labels I'm using in the Label Options box. Then I Select Recipients, Use Existing List, which is an mdb file. When I click open, the document shows a blank field where the first address should be, and all other fields say "next recipient." If I understand correctly, I need to Update Labels so the format will match the first recipient, but nothing happens because there is no recipient there, just a blank field.

I have started new Word documents, and this happens no matter which mdb list I'm using, including the test one I just typed. I am running Windows XP Professional and Microsoft Office Standard 2010. Thank you in advance for your help!
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Old 05-08-2013, 01:33 AM
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macropod macropod is offline Windows 7 64bit Office 2010 32bit
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You need to add the required mergefields to the first label (from the 'Insert Merge Field' dropdown), arranged as you want the output to appear, before there'll be anything to update to the other labels.
Paul Edstein
[MS MVP - Word]
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