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Old 10-05-2012, 09:15 AM
j_Southern j_Southern is offline Windows 7 64bit Office 2007
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Default Mailmerge to email as attachments

I am using mailmerge and hope to send the results as attachments to an email. Unfortunately I get an error message when I try this.
"Couldn't send mail because of MAPI failure "Operation not supported"



There are normaly about 10 records to mail so a manual operation is not out of the question, but I am also stuck here as if I send to a file all the records are on one document.
Can anyone help me?
John
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Old 10-05-2012, 10:15 AM
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macropod macropod is offline Windows 7 64bit Office 2010 32bit
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Hi John,

Do you have MS Outlook installed (even if you're not using it)? Mailmerge to email requires it to be installed, even if you don't ordinarily use it. If it is installed, try repairing Office (Word Options|Resources|Diagnose).
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Old 10-05-2012, 04:00 PM
j_Southern j_Southern is offline Windows 7 64bit Office 2007
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Paul
Thanks for your interest. The machine I was using is networked and the usual arrangements for email use Microsoft Exchange, although Outlook is used with this to handle the files. Will this be the problem?
John
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Old 10-05-2012, 04:49 PM
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macropod macropod is offline Windows 7 64bit Office 2010 32bit
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Goto Start|Run and input 'Fixmapi', then press Enter.
If the mailmerge now works, problem solved. If not, you may need to uninstall & reinstall Exchange System Manager, then re-run 'Fixmapi'.
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Old 10-05-2012, 04:57 PM
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macropod macropod is offline Windows 7 64bit Office 2010 32bit
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I've just found a discussion on this in another forum, where the recommended approach is:


Quote:
Try to rename the Mapi32.dll file, and then start the Fixmapi.exe program: 1. Click Start, and then click Search.
2. Click All files and folders.
3. In the All or part of the file name box, type mapi32.dll, and then click Search.
4. When the search process is complete, right-click the Mapi32.dll file, and then click Rename.
5. Type Mapi32.old, and then press ENTER.
6. Click Start a new search, and then click All files and folders.
7. In the All or part of the file name box, type fixmapi.exe, and then click Search.
8. When the search process is complete, double-click Fixmapi.exe to start the repair process.
9. Follow the on-screen instructions to complete the repair process.

If this does not work, try to run the program as administrator. Go to the location of WINWORD.EXE and create a shortcut from it by right-clicking - then choose 'compatibility mode' and select 'Run as administrator, save your shortcut to the desktop.
Hopefully you won't have to run Word as an Administrator ...
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