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  #1  
Old 04-24-2012, 11:27 AM
gracelutheran gracelutheran is offline Windows 7 32bit Office 2010 32bit
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Default Inserted graphics have gray background

Hi there,

When I insert a graphic into Word it has a gray background. This just started happening a couple weeks ago. The same graphic inserted a few weeks ago had a white background. These are black and white graphics. I have tried many options in picture formatting but have not been successful in making the background white.

Also interesting is that if I drag the graphic from my file into Word the gray background is not there. This would be a simple solution, but the trouble is then the graphic is very slow to work with, maybe because it's larger than if I inserted it?

Has anybody else experienced this? And if so, do you have a solution?



Thank you!
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  #2  
Old 04-29-2012, 03:10 AM
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macropod macropod is offline Windows 7 64bit Office 2010 32bit
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Hi gracelutheran,

If you could attach a document to a post containing both versions of the image, I may be able to diagnose the problem. You can attach a document via the paperclip symbol on the 'Go Advanced' tab.
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Old 05-02-2012, 10:33 AM
gracelutheran gracelutheran is offline Windows 7 32bit Office 2010 32bit
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Default Document attached

Hi there,

Thank you so much for your response! I have been away from work but am back now. A document is attached. And actually this time the graphic was gray when inserted and dragged, these are the 2 on top. The third graphic is white and the difference is that I converted it to a jpeg before inserting it. The problem is all the graphics I get from the internet weekly are .tiff files and they are gray. It would be very inconvenient if I had to convert every one.

Thanks!
Crissy
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File Type: docx Graphics.docx (170.3 KB, 4 views)
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  #4  
Old 05-02-2012, 05:13 PM
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macropod macropod is offline Windows 7 64bit Office 2010 32bit
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Hi gracelutheran,

The first two images are indeed in the TIFF format, but they are much smaller files than the JPEG image, and of much lower quality. The JPEG file is 15 times larger than the TIFF files. When enlarged, to the same size as the JPEG image, you can see that the TIFF files are quite blocky with the characters in the words poorly formed. This is the opposite of what one would normally expect. That suggests the TIFF files were most likely only a preview version of the same file at the source from which they were downloaded.
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