Microsoft Office Forums

Go Back   Microsoft Office Forums > Community > Chitchat

LinkBack Thread Tools Display Modes
Old 09-25-2013, 12:59 PM is offline Windows 7 64bit Office 2013
Join Date: Jun 2013
Posts: 6 is on a distinguished road
Unhappy Office Help, Tech Support

Just called MS Tech Support line because, after reinstalling Win7 Office 2013, in a Word or Excel doc the display is stuck on the tab File; viz, no other tab can be selected, including, Home. After 30 minutes, with a background noise so bad that he was difficult to hear, the tech person informed me that it would cost me $99 for him to contimnue.

Has anyone else experienced this? Is there a way to get to a Microsoft tech person who can understand English?

Reply With Quote
Old 11-26-2013, 01:32 AM
zseriesrob zseriesrob is offline Windows 7 64bit Office 2010 64bit
Join Date: Nov 2013
Posts: 2
zseriesrob is on a distinguished road

I just called them, but it seems support for Office 2010 is not free it costs $80, pay first...and hope he can fix the problem?
Reply With Quote
Old 12-04-2013, 09:10 PM
macropod's Avatar
macropod macropod is offline Windows 7 32bit Office 2010 32bit
Join Date: Dec 2010
Location: Canberra, Australia
Posts: 17,649
macropod is a splendid one to beholdmacropod is a splendid one to beholdmacropod is a splendid one to beholdmacropod is a splendid one to beholdmacropod is a splendid one to beholdmacropod is a splendid one to beholdmacropod is a splendid one to behold

Most Office application faults can be cured by repairing the Office installation (via Programs & Features > Microsoft Office > Change in the Windows Control Panel). Of course, each application can have problems that a repair won't cure. For Word, see, for example:,
Paul Edstein
[MS MVP - Word]
Reply With Quote


Thread Tools
Display Modes

Similar Threads
Thread Thread Starter Forum Replies Last Post
Office support saying my network is not clean Cassera Office 1 09-29-2013 10:43 PM
Office Support for Access 2010 alexb123 Office 2 01-28-2013 04:24 PM
Mark Up and Tech support issues Shivaun Word 1 09-11-2012 04:40 PM
does office word 2007 support html signature! jimijani1982 Word 2 05-04-2010 04:37 AM
Office 2010 for 38.95 for students with Tech Guarantee Kez123 Office 0 03-11-2010 04:08 AM

All times are GMT -7. The time now is 07:10 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
SEO by vBSEO ©2011, Crawlability, Inc. is not affiliated with Microsoft