Word documents and formatted HTML e-mail are entirely different and formatting changes are not uncommon. If you want to avoid formatting changes you should send the document as an attachment preferably in PDF format and stick to standard Windows fonts.
You should at the very least check the output with Word's web view.
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Graham Mayor - MS MVP (Word) (2002-2019)
Visit my web site for more programming tips and ready made processes www.gmayor.com
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